An empty roll of toilet paper representing entrepreneurship failures

Entrepreneurshit – 6 Common Failures of Entrepreneurs and Start-Up Companies

Matthias Gall Leave a comment

“Don’t fear failure, learn from it.” That’s what my coffee cup says. 

Matthias Gall, co-founder of trimplement
trimplement co-founder Matthias Gall is not shy to talk about entrepreneurial setbacks.

Easy for it to talk. 

Sure, entrepreneurial mistakes can teach us valuable lessons. But honestly: Some failures are nothing you can just brush off. For instance, when you have launched a company and it goes downhill. You will have invested capital and time, plus you have employees you may not want to lay off. In hindsight, it might make a good story for a F*** Up Night. But wouldn’t we prefer if it all had just worked out? A coffee cup does know nothing about the nuances of entrepreneurship. 

I can speak from experience. Over a decade ago, my two co-founders and I established our fintech software company trimplement as a German limited liability company. As matters stand now, it turned out pretty well for us. A lot could have gone wrong, though, and I want to help aspiring entrepreneurs avoid such mistakes. 

Here are some common failures newly minted company founders face – let me tell you, I know them from experience.  

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Two people with VR goggles, representing interactions with the metaverse and its payment systems

How FinTechs and BigTechs Bring Payment to the Metaverse

Natallia Martchouk Leave a comment
Photo of Natallia Martchouk, co-founder of trimplement
trimplement co-founder Natallia Martchouk takes us on a trip through the thrilling prospects of payments in the metaverse.

The Metaverse has been one of the hottest topics in business and tech in the last few months. Is this only a buzzword and a hype or does it have a real longer-term potential to become the “next big thing”? You can find supporters for both opinions. However, a lot of big consultancy companies believe that there is no way to fail for the Metaverse.

For example, according to CB Insights “the metaverse could represent a $1T market by the end of the decade”. Deloitte has published a white paper about the potential of the Metaverse and they believe in even higher numbers: “The metaverse may become a paradigm shift for consumer and enterprise behavior, analogous to the introduction of smartphones. It could create a potentially massive new market, with recent estimates of the commercial opportunity as high as $13 trillion and five billion regular users by 2030.” Accenture has launched the Accenture Metaverse Continuum business group to help their clients to understand and make use of the Metaverse opportunities. Its head Paul Daugherty stated that “The next generation of the internet is unfolding and will drive a new wave of digital transformation far greater than what we’ve seen to date, transforming the way we all live and work”.

I’m also rather on the optimistic side of supporters believing that Metaverse is not the hype but a next step in the technological, social and economical development of mankind. 

However, before we analyze the current development status and prospects of the Metaverse, paying special attention to the payment topics, let’s review what “Metaverse” actually means and how it is different from “Web 3.0”.

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Three board game pieces symbolizing German companies getting into fintech

5 German Companies Blossoming Into Fintech Players

Christoph Laurer Leave a comment

We don’t only buy from them. We also pay with them. 

In contemporary e-commerce and digital service platforms, we observe a growing number of players who enter the realm of fintech. Those originally non-financial companies understand that offering embedded financial services has become a key success factor. And for some: A profitable side business (if they can sell their self-built payment or wallet systems to other companies).

Those companies realize their fintech ambitions in various forms: Some just rely on external partners and simply embed financial services, such as insurance or loans. Others have higher aspirations and aim at core payment processes. They want to run their own payment solutions. Perspectively, external enterprises or customers not associated with their primary business should use them, too.

If we had to guess: The former paragraphs had specific brands pop up before your mind’s eye. Apple, Amazon and Google. WeChat, perhaps. And of course, the term “Pay” attached to all of them. 

But besides the big names, non-financial companies from various industries have broken ground in fintech. 

And as we have a certain affinity to the German fintech scene, we want to take a look at 5 of new fintech players from Germany and where their ambitions lie. Here goes, from B to Z:

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A violet LEGO brick, symbolizing the platformization of fintech and Stripe's and Klarna's role in it

The Platformization of Fintech: What Stripe and Klarna Do Right

Matthias Gall Leave a comment
Matthias Gall, co-founder of trimplement
trimplement co-founder Matthias Gall shares his thoughts on the ongoing platformization of fintech.

In the financial industry, we are never shy to celebrate a good rivalry. Neobanks compete with banks who compete with fintechs who compete with Google, Amazon or Apple who compete with each other (and WeChat). Yet, the industry has also become known for promising partnerships. Technical providers, fintech platforms, merchants, telcos etc. combine their resources and expertise. 

I can relate: Where partners with different backgrounds support each other, it’s easier to create approach problems from different angles and overcome obstacles (shoutout to my co-founders here). Likewise, partnerships between fintech companies allow them to tackle new portions of the market and improve customer experience or services – and that’s often the goal. What’s more, where technological partners join forces, we can also see huge jumps in innovation regarding infrastructure. Those companies often lay the groundwork for other companies to utilize in their products and services. 

For me, the recent co-op of fintech platform Stripe and Buy Now, Pay Later provider Klarna stands as a prime example of this later case. The cooperation of those two effectively presents a straightforward route to BNPL for single online shops and platforms. Online businesses just have to tie in the Stripe integration and their BNPL is basically ready to go. 

However, this would not be as significant, if both Stripe and Klarna had not become known for their extensive service portfolio. Stripe acts as a payment facilitator for online marketplaces while, at the same time, being a fintech platform itself. It’s an expression of a trend some in the industry call the platformization of fintech. 

What do I mean by that?

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An illustration with a number of credit cards, representing online card-baded payments

How Online Card-Based Payments Function

Christoph Laurer Leave a comment

On today’s online platforms, we face an extensive choice of (digital) payment methods, some of them fairly non-traditional (like blockchain-based payments), some having been around for a while (like credit card, direct debit, vouchers and gift codes). In some countries, payment methods that bridge the online and offline spheres of web shopping remain popular, too, such as cash-on-delivery. In others, BNPL and e-wallet-based payment flows are popular. This article will take a deep look into one specific form of online payment, though:

Card-Based Online Payments

These include all manners of payment cards such as Credit Cards, Debit Cards and Prepaid Cards. They may exist in purely digital form or have a physical equivalent. In any case, local banks issue the cards and they operate on the rails of international or domestic Payment Card Schemes.

In the following paragraphs, we will focus on credit card-based payment systems, presenting their basic flows and involved parties (like issuer, acquirer and so on). This article will examine in detail:

And go! 

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A picture of a Moritz Königsbüscher, providing insights into the topic of Payment Analytics

Finquiry #4: Moritz Königsbüscher on Payment Analytics 

Christoph Laurer Leave a comment

Over the last decades, online commerce has become increasingly data-driven. Companies monitor search engine metrics, measure user behavior on their pages or ask customers for their feedback in digital forms. 

One branch of data evaluation for e-commerce and service platforms, that promises valuable insights, is Payment Analytics. But it’s also a challenge to set up a functioning environment and make sense of one’s findings. 

In our fintech interview series “Finquiry”, payment expert Moritz Königsbüscher addresses the topic and shares best practices. 

Our Guest: Moritz Königsbüscher, Freelance Payment Consultant

Moritz Königsbüscher has examined payments from almost all angles. He worked in payments and product management roles in companies both on the payment service provider side and the merchant side (e.g. Arvato, Xing, SoundCloud, RiskIdent). Working as a freelance payments consultant for banks, startups and corporations of varied industries, Moritz recently launched the PreAuth Academy, a service specializing in online payments training. 

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A woman interacting with a virtual reality, symbolizing the post-platform payment world

Payments in the Platform Economy – What’s Next?

Natallia Martchouk Leave a comment
Photo of Natallia Martchouk, co-founder of trimplement
trimplement co-founder Natallia Martchouk knows what comes next for payments in the platform economy.

If you live in a developed country in the modern world you probably do your shopping on Amazon, connect with your friends on Facebook, book your apartment for holidays via Airbnb, order a pizza at Delivery Hero and call an Uber car if you don’t want to drive yourself. 

Each one of these companies is an example of a digital platform business and all together they build a so-called “platform economy”. 

There are many definitions of what a “platform” is. In the broader meaning, a platform can be any kind of online sales, transaction or technological framework allowing people to connect for any kind of economic, technological or social interaction. Some sources differ between “online matchmaking” and “innovation” platforms, some mention more types of platforms, for example, “innovation platforms” (like Apple iOS or Google Android), “transaction platforms” (like Airbnb, Etsy), “integration platforms” (combining capabilities of innovation and transaction platforms) and “investment platforms” (like Priceline or OpenTable).  There is no unique approach in the classification of the platforms. 

In the context of this article, we will look at the digital matchmaking platforms (also called transaction platforms) in the first place, like the above-mentioned Amazon, Airbnb, TaskRabbit, Etsy or eBay. The goal of these businesses is to give their users the opportunity to find a service, worker, resource or product that is best fitting to their needs with the lowest possible transaction costs. We will have a special focus on how those platforms are doing the payment processing part for their customers as we believe that frictionless payment is one of the key success factors for online matchmaking providers. And the most interesting challenge would be to try predicting how the payment experience may look in the next stage of economic development, in the so-called post-platform world.

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A desk with calendars, symbolizing 2021 and its fintech industry developments

The Fintech Year of 2021 – An Industry Recap

Christoph Laurer Leave a comment

Writing a 2021 recap of fintech has been a tough call. No misunderstandings here: A lot has happened in the industry. But we have gotten so used to the future of payments being both digital and mobile (and some would throw a decentralized in there, too). Long familiar talking points continue rotating in the press: 

  • Embedded Finance keeps breaking through.
  • BigTech companies still follow their payment ambitions. 
  • Invisible payments in mobile and online payment remain attractive for customers. 
  • Embracing Open Banking is significant for all financial players. 
  • The promises of Artificial Intelligence await around the corner. 

So what is to write, when we can expect all of this to define the financial industry in the next years? Well, the devil will be in the details: How will those factors play out on the level of specific target groups, use cases or nations? How is the fintech industry holding up as a whole? And what happened in the crypto sphere? 

You see, there still is a lot we can talk about… 

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A shopping card to which a banknote is attached via paperclip, symbolizing Embedded Finance

Embedded Finance – What It Means (For Banks and Tech Firms)

Christoph Laurer Leave a comment

Traditional banking houses no longer hold the monopoly on offering financial services. Instead, companies whose core business initially laid outside the financial sphere have adopted what’s called Embedded Finance. This means that they offer financial services as add-ons and parts of the regular user journey on their platforms. 

Originally, financial services were embedded in online shopping or service platforms. Yet companies in other application areas adopt this practice, too. Thus, nowadays we arrive at a big list of different finance-embedding enterprises including: 

  • E-Tailers
  • Online marketplaces
  • Comparison portals
  • BigTech companies
  • Logistic and transportation firms
  • Car manufacturers
  • Social media giants
  • And many more…

What all these diverse companies have in common is their aptitude for digitization. They already deliver on the tech front, mostly; the fin just has to follow. And even as most such companies only started to develop their financial service (or finserv) portfolio, they have vital advantages over competitors:

  • A widely known branding that many customers are familiar with from their everyday purchases.
  • A streamlined user journey, into which the financial services can be embedded easily.
  • An affinity towards innovation and digital transformation – many of them have already shaken up their own areas of operation and are well known for it. 

This mixture allows those new finserv players to quickly scale and activate a broad customer base when compared to cold-starting fintech companies. 

But what is Embedded Finance exactly? And should banks or fintech companies care? 

Examination underway… 

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A hand holding a smartphone over a point-of-sale device, symbolizing the choice of a Payment Service Provider

Payment Service Providers: How to Find One For Your Business

Christoph Laurer Leave a comment

Let’s spill the beans: You are in the e-commerce business for profit. Not solely for the profit perhaps. But it’s clear that you want to make money. And that means you must figure out how to get paid for the goods and services you offer online. The “how” is crucial: The choice of the Payment Service Provider you want to trust with processing your transactions with customers will resonate in every nook and cranny of your day-to-day operations. If payment doesn’t work, you won’t sell anything.  

That’s true all the more if you are operating in multiple countries or across borders – preferences in Payment Service Providers (also called PSPs, Payment Solution Providers and sometimes Merchant Service Providers) fluctuate among nations and demographics. 

Here’s the good thing: Whatever your business requires, there will be a Payment Service Provider with the right capabilities. That friendly online encyclopedia counts around 900 different Payment Service Providers worldwide, 300 of which cater to Europe and North America. 

Now, you can see why the good thing is the bad thing at the same time. With so many options, how could you track down the best Payment Service Provider – the one that fits your business model and your market? 

That’s the challenge this article is here to help you with. In the following paragraphs we will provide: 

  • A short definition of Payment Service Providers
  • A compilation of decision points and criteria, which will help you determine what kind of payment your business needs
  • A plan B to fall back on when none of the options offered by a single Payment Service Provider appeals to you. 

Let’s see if we can narrow down your options. 

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